We found Carmen after a few bad experiences with other Agents in the area. We were coming from out of state and looking for a home in a specified time period. Carmen was on top of her game from day one and was able to find exactly what we were looking for. She communicated with us every couple of days and always sent reminders of what we needed to do and when (which was VERY helpful). She will be our Realtor for any new transactions in the future!