I both bought and sold with Carmen, and both experiences were positive. Carmen was honest and steered me away from some questionable properties when I was new to the area. I ended up in a house that I loved, and which was a perfect fit in size, price, and personality! When we left the area were selling, we fell into a tough situation where our appraisal came in $5000 short of both the offer we accepted and a backup offer a second party had made the next week. Carmen worked hard with the buyer, their realtor, the financier, and us to come up with an acceptable solution. She really went above and beyond to protect our interest and make sure that our house was sold under terms that we could accept. In a small, difficult real estate market like Kanab (inventory is low and so buyer are willing to pay, but some "distress" sales have tanked the appraisals), you could not ask for a more dedicated representative.