My husband and I traveled out of state to see a log home that we were considering buying as a vacation home that we would eventually use as a retirement home. Carmen sent us further information that we needed before our decision to make the trip (floor plan) and was very helpful before the showing. She meet us at the property and was very informative. She gave us all the time we needed to view the house as well as the land surrounding it. After our return home we had several questions and she would always answer promptly. She is very professional while being friendly and courteous.